Consistent Top-Quality Customer Service 

At The Mobility Aids Centre Ltd, we pride ourselves on the quality and consistent customer service we offer when buying our award-winning mobility aids. We also understand how crucial it is to make a good first impression that won’t just stay with our loyal customers, but that will also bring in new devoted customers. 

This is why we have created a testimonials page which features a wide range of reviews from some of our local customers and even customers from far and wide. This handful of testimonials consists of reviews on some of our best selling products, such as our mobility scooters.

So, why not take a read of our customer reviews regarding our outstanding customer service and other various aids for paediatrics, Arthritis, Bariatrics and Dementia, Parkinson’s and Alzheimer’s? They speak for themselves! 

Looking For More Information?

If you would like some more information on any of the mobility aids mentioned in a testimonial or on our website, then don’t hesitate to contact our mobility experts or sale team on 08082 748163 or visit our FAQs page here. Alternatively, if you are interested in any of our product range and would like to find out more, then feel free to visit us in our Peterborough showroom!

I always shop with Mobility Aids Centre as they have all the equipment you will ever need. They make life much easier for me and for my partner who has mobility problems and needs to use various pieces of equipment to get out of an upstairs flat. You can find a variety of items for any occasion and it so easy to use the site. Delivery was on time and so you can plan around the date so you aren’t wasting time hanging around. I hope they continue to provide excellent service as I will probably need more equipment as the years mount up.

David M

Looking for a self propel wheelchair for my sister the mobility aids centre was recommended. The website was easy to use and prices were very competitive. I decided to order a slightly wider chair as the price was the same. It arrived in a couple of days. I hadn’t taken into account the size of my sisters doors so it was too big to fit through them, my fault entirely but exchanging was no problem at all with only a small charge for collection of the chair. New chair arrived 2 days later. Staff so friendly and helpful I have no hesitation in recommending this company and would certainly use them again.


I bought the Mewa pushchair for my son who has Autism and likes to sit in his pushchair when he is hypersensitive or having a meltdown. The guys were so friendly and helpful when I called with some questions about the pushchair and couldnt do enough to help. The pushchair arrived in amazingly fast delivery we ordered it on a friday evening and it arrived the monday morning! Very very happy with the service.

Kelly-Anne P

The Service was second-to-none. The information given in order for me to choose the correct product for my Mother was excellent and was also good value for money. The delivery time was extremely good and the guys that delivered our products were extremely sensitive and conscientious. Very Happy indeed and would not hesitate in using this company again.

Jillian H

Exceptional customer service and very reasonable prices. Thank you for delivering the gift that I purchased from your shop for Mum so quickly. Tremendous assistance throughout the entire process.

Brain S

I was given expert advice and great customer service, as I have never had to buy anything like this before I ordered the wrong item which was not suitable for purpose, I was advised off a better option and the sales team let me try out the item and then refunded me the difference once I was happy – highly recommended

Betty C

The item was not delivered when expected and could not be traced via the tracking number,
The Mobility Aids Centre Ltd were extremely helpful and managed to track the parcel, and find out why it was not delivered. The item was returned by the courier to The Mobility Aids Centre Ltd who dispatched it via another delivery company.
The Mobility Aids Centre Ltd kept us informed of what was happening with our order and could not apologise enough, even though it was not their fault. We will definitely use them again for future orders.

Michelle D

We ordered a wheelchair and it arrived on time. However, one arm rest was damaged and it was reported to the Centre. A replacement was sent very quickly and the service overall was excellent. The member of staff was very pleasant and helpful. This is our first experience with this company and it was very satisfactory.


All round great service, kept in touch throughout the transaction and most importantly rang back when they said they would.
Customer service and product first class. If you want to buy with peace of mind, this is the place to buy from.

David F

Good selection of mobility scooters at reasonable prices, very helpful staff. I bought a second-hand Apex Rapid which I am very pleased with. I did look at other companies, but recommend this one for choice, staff helpfulness and reasonable prices


The Uniscan was delivered promptly after the order was submitted. It is well and intelligently designed, and has proved most helpful for the disabled person who uses it. The only suggestion I would make is that a leaflet indicating, for example, how to immobilise it, would have been useful – this was found by trial & error.

Jean S

Karen was very helpful when a product I ordered wasn’t available from the manufacturer. She found an alternative and chased the order when it hadn’t been delivered. She was very kind and persistent with the manufacturer. I can’t thank her enough

Lee O

Our LiteGait is now in action thanks to the great fundraising effort by team Tops, their clients and the fantastic training by the LiteGait UK and USA teams.

Topps Rehab Team
Natasha at Tops UK

Just to let you know all the family are getting out and about together with the Kangoo buggy with bike attachment. Best wishes from Mark and the family.

Mark – West Yorkshire

I have been using The Mobility Aids Centre Ltd now for over 3 years, they have helped me personally regarding my own wheelchair and other associated equipment and have also helped various members of my family and friends who have needed a range of equipment to help them to live as independently as possible. I have always found their service extremely professional and their staff are helpful and knowledgeable. I am glad that I have such a great service close to where I live as it is important to trust those who help you manage your disability.

Julie Fernandez
Julie Fernandez – Actor from The Office

My mother felt that a stairlift and some specially designed mobility furniture would allow her to stay in her own home, improve her quality of life and allow her to get about a bit easier. We contacted The Mobility Aids Centre Ltd and they were wonderful, with their fully equipped showroom and friendly, professional staff. My mother was able to try out the equipment and find something that suited her, and the staff couldn’t be more helpful. I highly recommend them!

Graham Smith – Grantham

When our son required a new wheelchair, we wanted to go to a local company who had the right levels of knowledge and experience to help us find a chair that would be ideal for his needs. The Mobility Aids Centre Ltd provided just that; the staff were sensitive and understanding, and we couldn’t be happier with the chair they recommended.

Jenny Carrington – Sleaford

I was really pleased with the knowledge and skill that the team at The Mobility Aids Centre Ltd displayed. They were happy to take the time to advise me which products would be most suitable for my needs, and even gave me a demonstration! Fantastic!

Mathew Whittle – Peterborough