We like to keep things simple so we charge a flat rate of £3.95 excluding VAT for all deliveries unless your total order is over £50 excluding VAT then your shipping is FREE. There may be additional charges for specialist mobility products.
Standard items are usually delivered within 3-5 working days. If it is going to be much longer than we will contact you to let you know.
Specialist equipment such as buggies, trikes & standing frames can take longer, you will be advised of this at time of purchase.
It’s very easy, just email us at firstname.lastname@example.org and we will issue you a label or organise a courier to come and collect. Returns cost either £2.50 or £5.00 for larger items that need to be collected via courier. Read more here.
We do offer the ability to collect in store for some goods, if you would like to collect in store please contact us and we will organise this for you.
Our company policy means we try to ensure product suitable before making a sale. Some of our specialist products will require an assessment/demonstration prior to purchase.
We wrote an article on this! Check it out here.